Effective Date: September 28, 2026
Lena Livinsky LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit LenaLivinsky.com (the “Website”), register for events, join our email list, purchase products or services, complete forms, or otherwise interact with us.
By using the Website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
* Name
* Email address
* Phone number
* Billing and transaction information
* Information submitted through contact forms, intake forms, questionnaires, surveys, or scheduling tools
* Information you provide when registering for events, programs, courses, consultations, or services
* Communications you send to us
* Information about your child that you choose to provide
* Other information you voluntarily submit
The information we collect depends on how you interact with us.
2. Information About Your Child
Our Website, services, programs, and educational materials are generally intended for parents, caregivers, and other adults, not for children to use independently.
Parents and caregivers may voluntarily provide information about their children when completing forms, communicating with us, registering for services, or participating in programs.
This may include information about a child’s feeding, development, behavior, health history, diagnoses, symptoms, or other information relevant to the reason the parent or caregiver is contacting us.
By providing information about a child, you represent that you are authorized to provide that information.
3. Health-Related Information
Because Lena Livinsky LLC provides education and professional services related to feeding, speech-language pathology, child development, and related topics, you may voluntarily provide health-related information about yourself or your child.
This may include information such as:
* Feeding or eating history
* Medical history
* Diagnoses
* Medications or supplements
* Laboratory or testing information
* Developmental history
* Speech, language, oral-motor, sensory, sleep, airway, digestive, or behavioral concerns
* Other information you choose to share
We use this information for the purpose for which it was provided, such as responding to an inquiry, preparing for a consultation, providing a service, or supporting participation in a program.
Information submitted through a general website, email, marketing form, or educational program is not automatically protected health information under HIPAA merely because it relates to health.
Where a particular professional service or relationship is subject to additional privacy requirements, those requirements may be addressed separately.
4. Information Collected Automatically
When you visit the Website, certain information may be collected automatically through cookies, analytics technologies, server logs, pixels, and similar technologies.
This may include:
* IP address
* Browser type
* Device type
* Operating system
* Approximate geographic location
* Referring website or source
* Pages visited
* Time spent on pages
* Links or buttons clicked
* Other information about how you interact with the Website
For more information, please review our Cookie Policy.
5. Cookies and Similar Technologies
We use or may use cookies and similar technologies to operate the Website, understand Website traffic, improve user experience, and measure the effectiveness of our content and marketing.
Where applicable, you may manage certain cookie preferences through the cookie consent controls available on the Website.
Please see our Cookie Policy for additional information.
6. Analytics and Advertising
We use or may use third-party analytics and advertising technologies, including Google Analytics and Meta technologies such as the Meta Pixel.
These services may collect information about Website visits and interactions to help us understand Website usage and evaluate the effectiveness of our marketing.
The information collected by these third parties is also subject to their own privacy policies and practices.
Where required, the use of non-essential analytics or advertising technologies may depend on the cookie preferences you select.
7. Email Marketing
We use Flodesk or similar providers to manage email communications, newsletters, event registration communications, and marketing.
If you voluntarily subscribe to our email list or register for certain resources or events, we may use your information to send:
* Educational content
* Newsletters
* Resources
* Event information
* Program or service information
* Promotional communications
* Other information related to Lena Livinsky LLC
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.
We may still send transactional or service-related communications when appropriate.
8. Purchases and Payment Information
When you purchase a product, program, service, event upgrade, or other offering, payment information may be processed by third-party payment providers such as Stripe, PayPal, Flodesk Checkout, or other payment processors we may use.
We generally do not directly store complete payment card information.
Payment providers process your information according to their own privacy and security practices.
9. Forms and Scheduling
We use or may use services such as TidyCal, Google Forms, and other form, scheduling, or intake platforms.
Information you voluntarily submit through these services may be shared with us so that we can respond to your request, schedule services, provide requested information, or administer programs.
These providers may process information according to their own privacy policies.
10. Programs, Courses, and Events
We may use third-party platforms such as MemberVault or similar services to host educational programs, digital resources, courses, summits, events, or purchased content.
If you register for or participate in one of these offerings, information necessary to provide access and administer the offering may be processed through those platforms.
11. Other Service Providers
We may use third-party providers to help operate our business and provide services.
These may include providers for:
* Website hosting and design
* Email and business communications
* Cloud storage
* Video conferencing
* Scheduling
* Forms
* Digital signatures
* Analytics
* Payment processing
* Educational platforms
* Testing or other services requested as part of a particular offering
Examples may include Google Workspace, Zoom, Tiny Health, Dropbox or Dropbox Sign, and other providers we use from time to time.
These providers may receive information only as reasonably necessary for the services they perform or as directed by you.
12. How We Use Information
We may use personal information to:
* Operate and improve the Website
* Respond to inquiries
* Provide requested products, services, resources, or programs
* Schedule consultations or appointments
* Process transactions
* Administer events and educational programs
* Send requested resources
* Communicate with you
* Send marketing communications where permitted
* Understand Website usage
* Measure marketing effectiveness
* Maintain business records
* Prevent misuse or security issues
* Comply with legal obligations
* Protect our rights and the rights of others
We may also use information for other purposes disclosed at the time it is collected.
13. How We Share Information
We do not sell personal information in the ordinary sense of exchanging it for money.
We may share information with service providers and contractors who assist us with business operations, including website hosting, analytics, email marketing, payments, scheduling, forms, communications, and program delivery.
We may also disclose information when reasonably necessary to:
* Comply with applicable law or legal process
* Protect our rights, property, or safety
* Protect the rights, property, or safety of others
* Investigate fraud, misuse, or security concerns
* Complete a business transaction such as a merger, sale, restructuring, or transfer of assets
Certain advertising or analytics practices may be treated as “sharing,” “selling,” or targeted advertising under some U.S. state privacy laws even when money is not exchanged. Where applicable, we will provide rights or choices required by law.
14. Affiliate Links and Third-Party Websites
The Website may contain affiliate links or links to third-party websites, products, services, practitioners, or resources.
When you leave our Website or interact with a third party, that third party’s privacy practices apply.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
15. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
16. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, email system, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You should use care when sending sensitive information electronically.
17. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the right to request:
* Access to certain personal information
* Correction of inaccurate information
* Deletion of certain information
* Information about how your information is used or disclosed
* Withdrawal of certain consent
* Opt-out of certain marketing, analytics, advertising, or data-sharing practices
Not all rights apply in every situation or jurisdiction.
To submit a privacy-related request, contact us at info@lenalivinsky.com.
We may need to verify your identity before completing certain requests.
18. Marketing Communications
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional, administrative, or service-related communications when appropriate.
19. Children’s Privacy
Our Website and general online content are directed to adults, including parents and caregivers, and are not intended for children to independently submit personal information.
We do not knowingly solicit personal information directly from children under 13 through the Website.
Parents or caregivers may provide information about their children when seeking information or services from us.
If you believe a child has directly provided personal information to us without appropriate authorization, please contact info@lenalivinsky.com.
20. Visitors Outside the United States
Lena Livinsky LLC is based in the United States.
If you access the Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.
Privacy laws in these locations may differ from those in your country.
21. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law.
These rights vary based on factors such as your state of residence, the type of information involved, and whether applicable legal thresholds or requirements apply to Lena Livinsky LLC.
Where a privacy law applies to us, we will honor the rights required by that law.
To make a privacy-related request, contact info@lenalivinsky.com.
22. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
When we update this Privacy Policy, we will revise the Effective Date at the top of this page.
We encourage you to review this Privacy Policy periodically.
23. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Lena Livinsky LLC
Email: info@lenalivinsky.com
Website: LenaLivinsky.com
